Securing and sharing your company knowledge
The editable brain
Netoftrees is an editable brain to guide anyone to do anything.
To secure and share complex company knowledge.
To drive a rich, self-help, support capable of solving highly intricate problems. To guide consultants through complex workflow logic. To power engineering diagnostic tools and manuals. To ensure that when expert staff leave, their knowledge remains. To reduce costs, mistakes, shorten training. To improve the customer experience.
To guide anyone to do anything.
To handle, for instance, defining a workflow with all the steps for a hospital to detail how a doctor should diagnose a new patient - the complete process, contending with all the conditions and symptoms, drilling down with questions, examinations, tests etc. - for any disease, starting from "I don't feel well".
Securing company knowledge
Complex branching characterises the lead-up to every decision we make.
Human support has up until now been an unavoidable necessity, it is expensive and can't scale. Self-help support, although significantly cheaper, falls over at the first sign of complexity. Documenting knowledge with current tools, whether for supporting users or for defining workflows for consultants or engineers, is impracticable. They are simply not up to the complex branching that characterises the steps that lead-up to every decision we make, let alone the ones facing engineers and consultants.
So how do you secure an expert's knowledge with all the nuance and edge-cases that define it? And how do you stop its loss when they leave?
This is what Netoftrees was built to address. It is endless navigable knowledge - 10 years, 30,000 hours work. Launched in Feb 22, it is both unique and ground-breaking.
Simple adoption
As a tailored, easily consumable service that simply plugs into your environment, fully working, minimal disruption, minimal use of your time.
We can even build up your knowledge bank for you from your existing documentation.
Knowledge as maps
Netoftrees stores information as knowledge maps that can guide both people and, critically, software.
- Maps are like PDFs. They're text, they're easy to edit. So you can start small and gradually grow.
- Maps are agile. You edit and publish, and the information is live. You're not waiting for developers or data scientists.
- Maps are modular. Like Lego, Russian dolls, like a hive-mind. It makes maintaining massive knowledge systems straight-forward.
Reduce adoption problems
Have us interpret your documents into maps.
And guide your experts to inserting key wisdom and edge-cases. When you are ready, we can train your team to build and run their own instruction guides, with a library already laid out to follow.
Plugins for other platforms
If required, we can develop integrations into other platforms.
You will need to contact us to discuss your requirements.
Demo
On an issue you choose.
Netoftrees is a very different way of thinking about knowledge, and so it can be initially confusing like any new software. That's why we like to build a demo based on a problem you chose.